FAQ's

Your members are purchasing items from The Church Shop and not technically from your church. This allows us to handle transactions and taxes making me...

If you are looking for a way to make a product available only to your volunteers, it's easy to do right from your product edit dashboard.  1. Open up ...

Pre-orders are a great way to save on shipping and streamline the ordering process.  Here’s how it works: Set Up a Product as Pre-Order: Choose the pr...

By law, you are responsible for reporting all income from sales/payouts at The Church Shop. While we're passionate about creating amazing products, we...

If you're here, it's likely because you're looking to make some changes to a product created with our previous designer. We understand that transition...

Tax exemption applies only for the Church account purchasing items for the church's use (staff, members, volunteers, etc.). Other customers purchasing...

To set up your store as tax-exempt, go to this page: https://thechurch.shop//my-account . There you can submit your documents and request to be tax e...

If you are seeing 404 errors when clicking on your product, you are most likely experiencing this error due to the product name being too generic. Cha...

Once a product has progressed beyond the design step, there are certain limitations on modifications that can be made. Here are the restrictions and o...

To view your storefront, navigate to your dashboard and locate the "View My Shop" button. Clicking on this button will take you directly to your store...

Print on Demand DTG is a fantastic way to create custom, high-quality clothing without having to worry about minimum order quantities. This process wo...

If you wish to display a different color of a product on your storefront than what is currently showing, you can easily make that adjustment in your p...

At the moment, our system does not have the capability to provide 3D mockups of drinkware. However, there are alternative options you can consider to ...