Legacy Products

Edited

If you're here, it's likely because you're looking to make some changes to a product created with our previous designer. We understand that transitioning to new software can be a bit challenging, so we're here to help you navigate this process smoothly.

Understanding the Transition

Since upgrading to our new Designer software, legacy products have become outdated and may encounter some issues during the update process. Initially, it was not possible to update these legacy products, but we've made some improvements that now allow for updates.

Important Considerations

While we have enabled the ability to update legacy products, we kindly ask for your assistance. If you notice any discrepancies with pricing, design displays, or any other issues, please reach out to us! Your feedback is invaluable in ensuring a seamless experience for everyone.

Pricing Issues

It's important to note that if a product's pricing is incorrect, we will have to reject any orders that come through for that legacy product. We appreciate your understanding as we work to maintain accurate pricing for all our products.

Need Help?

If you have urgent updates, require assistance, or have any questions, please don't hesitate to contact our support team. We're here to help you every step of the way!

Recreate Your Products

We highly encourage you to take advantage of our new designer. It offers enhanced features such as:

  • Improved mockups

  • Sleeve printing options

  • And much more!

By recreating your products using the new designer, you can ensure that they are up-to-date and fully functional.

Thank you for your understanding and cooperation as we continue to improve our services. Happy designing!