Product Questions
When will my products be approved?
Once you submit your products, they'll go through our approval process, which runs in batches three to four times a day. Most products go live within ...
How To Arrange Products On Your Store
1) Go to My Products on your Dashboard. https://thechurch.shop/store-manager/products/ 2. Scroll down to the bottom and look for Product Order. 3. ...
Product Visibility
By following these steps, you can easily control the visibility of products on your storefront based on your preferences: 1. Log in to Your Storefront...
Changing Product Designs
Once a product is created, you cannot edit the product colors or the design. A new product will need to be created. You can update the commission, tit...
Editing Designs
Let's walk through the steps to manage colors, make modifications, and resolve any issues with your products after they have been created. With our ne...
Site Navigation: Returning to the Storefront While Shopping
On my store, there's no "continue shopping" button to return to the main storefront after selecting an item or viewing the cart. Can I add one? You ca...
Why Are My Products in “Draft” Status?
Your products that are currently in "Draft" status need to be submitted for review. After being submitted for review, they will enter into "Pending" S...
Product Substitutions
What Happens When A Color Or Size Is Out Of Stock? Sometimes, items in the catalog run out of stock. Whether it’s a size or a color, there are times w...