Product Questions

What to Know Before Choosing Your Products
At The Church Shop, we care about making your merch something your church can be proud of. Every shirt you print isn’t just fabric and ink. It carries...
Product Substitutions
What Happens When A Color Or Size Is Out Of Stock? Sometimes, items in the catalog run out of stock. Whether it’s a size or a color, there are times w...
Why Are My Products in “Draft” Status?
Your products that are currently in "Draft" status need to be submitted for review. After being submitted for review, they will enter into "Pending" S...
Site Navigation: Returning to the Storefront While Shopping
On my store, there's no "continue shopping" button to return to the main storefront after selecting an item or viewing the cart. Can I add one? You ca...
When will my products be approved?
Once you submit your products, they'll go through our approval process, which runs in batches three to four times a day. Most products go live within ...
Choosing the Right Print Method
Best For: Detailed, colorful designs on cotton shirts. How It Works: Inkjet technology sprays water-based inks directly onto fabric, capturing fine ...
How to Add Additional Font Style in the Designer
If you want to use a custom font for your merchandise, you can upload your own font style directly in the Designer. Here’s how: Go to any product and ...
Hide Products From Store
If you want a product to be available only to volunteers, staff, ministry teams, or a specific group, you can hide it from general browsing and share ...
Merch Reserve for Premium & Custom Plans
Merch Reserve is the easiest way to manage bulk orders for your big event! This hassle-free system lets customers place their orders in advance, and ...